We have written this policy to help you understand how the Ministère de la Justice collects and uses your personal information when you browse the Registre des droits personnels et réels mobiliers (RDPRM) website maintained by the Personal and Movable Real Rights Registrar (the Registrar).

The handling of personal information by a public body is governed by the Act respecting Access to documents held by public bodies and the Protection of personal information (CQLR, chapter A-2.1). Personal information means any information which relates to a natural person and directly or indirectly allows that person to be identified.

Note, however, that the information published in the RDPRM and documents held by the Registrar for publicity purposes are public documents that are not subject to the Act respecting Access to documents held by public bodies and the Protection of personal information.

Opening a page on the RDPRM website will automatically create and store text files called “cookies” on your computer. Essential or “strictly necessary” cookies cannot be deactivated because they contain information the website needs to function properly, such as your browser language and the type of device you’re using. Essential cookies may be session cookies or persistent cookies. Session cookies are deleted when you close your browser, while persistent cookies remain on your computer for a limited time until they expire.

To provide electronic services to register or consult a right on the RDPRM, the Registrar collects only such personal information as is required to process your application, such as your first and last names, email address, mailing address, phone number, password and payment information. This information is required to create a client account, fill out and transmit a form or an application for registration. Your first and last names and email address are required to communicate with the Registrar using our online service. In all cases, the Registrar ensures that the information collected remains confidential.

Failing to provide this information could prevent your application from being processed.

The RDPRM website provides links to sites created by other businesses and organizations. These links are provided solely for users’ convenience and open in a new window. Any information you share after leaving the RDPRM website is no longer subject to this privacy policy, but to that of the new site visited, and the Registrar cannot be held liable.

The personal information collected by the Registrar is only used for the purposes listed above or to ensure your safety.

Under no circumstances is this information used to profile users or shared with third parties, unless authorized by law, such as at the request of a court.

The Registrar takes strict security measures to protect the information we collect and the activities that take place on our website. This includes encryption mechanisms, authentication and secured access to keep communications between users and the Registrar confidential.

Your personal information is disclosed only to RDPRM personnel who have a business need to access it. They can only access the information they require to perform their job functions.

Users with client accounts can only access them with a user name, password and, if required, the answer to a secret question, or with a digital signature certificate

Users must keep their passwords and secret questions and answers confidential. The Registrar cannot be held liable for irresponsible use of this information. In the event that the confidentiality of this information is compromised, advise the Registrar as soon as possible to avoid fraudulent use of your identity.

Personal information transmitted through the RDPRM’s electronic services is secured with the TLS (Transport Layer Security) protocol and Entrust software to ensure its confidentiality. Users are redirected to a secure platform to make online payments.

When the purposes for which the information was collected or used are achieved, the Registrar destroys the information, subject to the Ministère de la Justice du Québec’s retention schedule.

Any personal or otherwise confidential information you email to [email protected] is not protected during transmission.

The Registrar will assume no liability for any harm you may incur if you choose to send it such information.

However, if you voluntarily communicate such information by email, the Registrar will only use the information needed to process your application.

Under the Act respecting Access to documents held by public bodies and the Protection of personal information, you may always access, update or correct your personal information.

To do so, send your request to the person responsible for privacy protection and access to documents.

However, if you have an RDPRM client account, you may modify or update the personal information it contains by logging in.

For questions or comments about this policy, or to make a complaint about how your information is handled, please contact us .

This policy came into effect on October 14, 2016 and was last updated on October 21, 2024